On Friday I had a humbling experience. A few days before Friday, a scary looking individual with a speech problem came in and asked how to join our service. I admit I was afraid of him. But instead of going with my first instinct of scaring him away by telling him the prices, I talked with him and learned he was robbed once and shot in the face, and that is why he talked that way.
So I made him an appointment for Friday and he came in and ended up paying us 3000$ and I made a little bit from it for setting the appointment. So that is exciting, and the whole office learned the powerful lesson in not being judgemental. I thought I would share with you all.